1. What Are Cookies
Cookies are small text files stored on your device when you visit our website. They help us provide better services by remembering your preferences, understanding how you use our site, and enabling certain functionality.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the Service to function properly and cannot be disabled:
- Authentication: Maintain your logged-in session
- Security: CSRF protection, fraud prevention
- Load Balancing: Distribute traffic across servers
- Preferences: Remember your settings and choices
2.2 Analytics Cookies
These cookies help us understand how you use the Service:
- Google Analytics: Track page views, session duration, bounce rates
- Mixpanel: Analyze feature usage and user flows
- Hotjar: Heatmaps and user behavior insights
You can opt out of analytics cookies without affecting Service functionality.
2.3 Functionality Cookies
These cookies enable enhanced features and personalization:
- Remember your dashboard preferences
- Store your audit history filters
- Maintain shopping cart state
- Enable video playback
2.4 Marketing Cookies
These cookies are used to deliver relevant advertisements:
- Google Ads: Retargeting and conversion tracking
- Facebook Pixel: Ad performance measurement
- LinkedIn Insights: B2B advertising analytics
Marketing cookies require your explicit consent and can be disabled at any time.
3. Third-Party Cookies
We partner with third parties that may set cookies on your device:
4. Cookie Duration
Session Cookies
Deleted when you close your browser
Persistent Cookies
Remain for 30 days to 2 years depending on purpose
5. Managing Cookies
5.1 Browser Controls
Most browsers allow you to control cookies through their settings:
- Chrome: Settings → Privacy and Security → Cookies
- Firefox: Options → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Cookies and Site Permissions
5.2 Cookie Consent
When you first visit our site, you'll see a cookie banner where you can:
- Accept all cookies
- Reject non-essential cookies
- Customize your preferences by category
- Withdraw consent at any time
5.3 Opt-Out Links
6. Do Not Track
Some browsers have a "Do Not Track" (DNT) feature. We currently do not respond to DNT signals as there is no universal standard. However, you can control cookies through the methods described above.
7. Updates to This Policy
We may update this Cookie Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Significant changes will be communicated via notice on our website.
8. Contact Us
For questions about our use of cookies:
Email: info@crownlightholdings.com